Terms & Policies

 

CANCELLATION POLICY

A missed appointment affects three people: you, the instructor, and the person who wants the time set aside for you.
For the livelihood of my business, a cancellation policy must be enforced.

  • Group Classes: 24-hour cancellation policy.

  • ALL studio sessions, including massages, 1:1 sessions, Duo sessions and Quad group classes: 48-hour cancellation policy.

  • Workshops: Varies, 24-hour - 1-week cancellation policy.

  • The full fee will be charged if you do not cancel appropriately prior or are a no-show.

  • Regarding vacations, other appointments, and work commitments, I apologize, but I will not hold your studio-purchased blocks for any longer than the eight-consecutive week expiry.

  • Regular weekly time slots require a Pre-purchase Block of 4 sessions to hold your regular time slot.

  • If you miss sessions due to sudden illness, COVID-19 restrictions, or emergencies, we must discuss this. In this case, I will try to arrange another makeup session within the same term (subject to availability).

  • No exchanges or refunds are given unless you have a doctor’s certificate stating that you cannot continue your training for medical reasons. Sudden illness and exceptional emergency situations may be arranged separately by contacting the studio manager.

I kindly ask that all clients follow these guidelines.

CHECK-IN:

Please fill out one of our registration forms so that we can contact you to discuss the most optimal sessions and classes for your own personal needs.

MEDICAL CONCERNS:

If you have any specific health or medical concerns please let us know as we are educated to offer modifications, guidance and can assist you attend the most appropriate movement sessions and classes for your own personal needs.

FACILITIES:

Hara Beyond Movement Studio is a fully equipped Pilates Studio, GYROTONIC® Method studio, Yoga and movement space, and massage clinic. I provide massage, movement instruction in both one on one, duo, quad and personalised group settings.

I am fully trained and certified in all the modalities offered.